Refund and Return Policy
A. Returns Policy
To qualify for a return, items must be returned within 10 days from the date your receive your order. Items must be in original condition. Items cannot be refunded on worn or used merchandise.
- Customer is responsible for return shipping cost.
- Returned items must be in unworn condition. Incomplete returns may be refused or disregarded.
- Pocket Passionista is not responsible for items lost during return shipping. Customer is responsible for any tax and duty incurred for the return. Item must be returned to the address given to you by the Pocket Passionista team.
- Pocket Passionista reserves the right to change our return policies and/or reject any request for exchanges for any reason without prior notice.
- Refunds will be made in the form of your original payment.
If you would like to exchange an item, contact firstname.lastname@example.org. Customer is responsible for return shipping of the exchanged item.
Orders can only be cancelled if the order has not shipped out.